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Completed:Sage Grant Management Update to Version 1.8 for Sage Online...

Dear Sage Grant Management Online Customers, This message is to inform you that your hosted Sage Grant Management Application has been updated to the latest version successfully. Please note: • For...

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Obsolete: Sage Grant Management version 1.8

Please be advised that Sage Grant Management Version 1.8.0 is obsolete due the new update release of Version 1.8.1 on October 17, 2012. Please refer to the "Now Available: Sage Grant Management...

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Sage Grant Management Online Hosted Customer Notification: Maintenance Update

Dear Sage Grant Management Online Customers, Sage will conduct maintenance updates to the hosting infrastructure tonight, Wednesday, August 1st, beginning at 7pm Central Time. We do not anticipate any...

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Hurricane Isaac: Sage Nonprofit Emergency Assistance

Hurricane Isaac hit the Gulf Coast yesterday evening and it’s a very slow-moving storm. Water already overtopped the levees in Plaquemines Parish, southeast of New Orleans. Flooding is expected. Know...

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Sage Solutions for Microfinance

We've looked at different software providers. Do you think your solutions would work well for Microfinance, which has a slightly different conception of "grants"?  Allen Cheng, World Microfinance...

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Sage Customer Portal Service Outage

Dear Sage Customers,  If you are having difficulty reaching our Sage Customer Portal, we apologize for the inconvenience. There is an outage affecting our service. You can contact us through the...

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Now Available: Sage Grant Management version 1.8.1

Dear Sage Grant Management Customers, This message is to inform you that version 1.8.1 of Sage Grant Management is now available: For on-premise customers can access it through Sage Advisor Update...

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Notice of Support Center early closure on October 25, 2012

The Austin office of Sage Nonprofit Solutions will close early on Thursday, October 25th due to an annual company meeting. Our Customer Support department will be available from 7:00 am to 11:00 am...

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Sage Virtual Services incident report

*** This message only applies to customers whose Sage 100 Fund Accounting, Sage Fundraising 50 or Sage Grant Management software is hosted by Sage. If your software is installed on your own servers,...

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Contacts/Address Book or Connections

The development team is reconsidering the terms Sage Grant Management uses for connections. With upcoming features, we don't want to introduce confusion or multiple terms for the same thing. So we are...

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Name that View!

R&D is working on user preferences for a future release. We have a preference that will let you choose the initial view for the Grants or Programs page. Since you might choose the list view, the...

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Focus Group on Grant Management

Hello! Would you be willing to share your thoughts on the grant process?  Your organization is invited to a Focus Group we are holding in our Austin office to discuss the challenges you experience in...

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Sage’s Austin office - early closure on Dec 13

The Austin office of Sage Nonprofit Solutions will close early on Thursday, December 13th for a company event.   Our Customer Support department will be available from 7:00 am to 1:00 pm CT.  If you...

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Sage Customer Portal & Sage Partner Portal now supported in Google Chrome

We are pleased to announce that the Sage Customer Portal& Sage Partner Portal are now supported in Google Chrome.  We appreciate your patience. View message in community  Reply to messagePosted by...

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Hosting Notification: System Performance Issues (Sage Nonprofit Online Only)

Dear Sage Nonprofit Online Hosting Customers, We are currently experiencing system performance issues and our technical team is diligently working to reach a satisfactory resolution as soon as...

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Hosting Notification: System Capacity Enhancements

Dear Sage Nonprofit Online Hosting Customers, At the beginning of each calendar year the Sage Nonprofit Online Hosted environment experiences heavy usage.  This year we have made the following...

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Hosting Customers: Now Available - Password Manager

We now have a tool that allows our Sage Nonprofit Online customers (formerly Sage Virtual Services or ‘hosting’) to change or reset their passwords without having to place a call to Customer Support....

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Exciting News to Share With Our Grant Management Customers

Dear Valued Client: We have some exciting news to share with you. Sage Group has entered into an agreement to sell Sage Nonprofit Solutions to Accel-KKR, a technology focused private equity firm that...

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Limited # of User Types?

I need information about user types in Sage Grant Management. I'm running version 1.6. I seem to have run into a 12 count maximum of "Regular" users. Is this standard for all user types? A version...

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"Add Program" Issue in "Periods & Awards" Module

Hello, SAGE Team, I'm having an issue with the "Add Program"/"Select The Program or Programs This Grant Will Fund" section in the "Periods & Awards" module. If I enter/create a new program and...

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Electronic Versions of User Manuals?

Hi, SAGERs, I'm researching if electronic version of user manuals exist for Grant Management 1.6 or later (I saw some installation guides from 2011, but can't track down the above). We have a...

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Hosting Notification: System Performance Issues (Sage Nonprofit Online Only)

Dear Sage Nonprofit Online Hosting Customers, We are currently experiencing system performance issues and our technical team is diligently working to reach a satisfactory resolution as soon as...

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Sage User Experience Research - April 16-19, 2013

We would like to invite you to participate in a usability study for our Sage Grant Management product. We are looking for people to participate who actively work on grants at their organization. We’d...

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New Version Update for Hosted Customers

This message is to inform you that version 2013 of Sage Grant Management will be made available for hosted customers beginning on Monday, April 22nd. Customers on the hosted environment should refrain...

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Revenue and Expenses under the Programs tab is not importing our financial...

Hello; We are in the process of setting up our Grants management system and have found that when we set-up a program under the programs tab it does not pull the financial transactions from our Fund...

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Notice of Support Center early closure on July 3, 2013 and closure on July...

The Austin office of Sage Nonprofit Solutions will close early on Wednesday, July 3rd and will be closed on Thursday, July 4th in observance of Independence Day. We will resume normal business hours...

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Hosting Notification: After-Hours Support for Hosting (Sage Nonprofit Online)...

Dear Sage Nonprofit Online Hosting Customers, As you may recall from our previous message in March, the sale of Sage Nonprofit Solutions to Accel-KKR was closed on March 21, 2013. Naturally, we are in...

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Our New Name ...

Dear Community Members, We are excited to share our news with you Sage Nonprofit Solutions is now Abila! We want to emphasize that we are the same people with the same great products and customer...

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Technical difficulties with phone system 8/9/2013

Dear Abila Customers, We wish to inform you that we are currently experiencing technical difficulties with our phone system. We apologize for the inconvenience and are working diligently to resolve...

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Coming Soon: Abila Community Forums are moving to new location

Dear Abila Customers, We are excited to announce the transition of existing forums to our new Community Center located on abila.com will take place by the end of Friday this week.   In order to...

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